Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your satisfaction; if you are not completely happy with your purchase, you may exchange or return items within 14 days of delivery provided they are unused and in original packaging.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp with your order number and reason for return to receive an authorization code.

• 2.
  Pack the Items

  Securely pack the unworn items in their original packaging, ensuring all tags and the original invoice are included inside the parcel.

• 3.
  Ship to Warehouse

  Send the package back to our designated returns center using a traceable courier service and share the tracking details with our team.

• 4.
  Quality Check & Refund

  Once we receive and inspect the items for quality compliance, we will process your exchange or issue a refund to your original payment method within 7-10 business days.